Reliance Jio Assam Recruitment 2021| Guwahati 1 - Ulubari, Nazira l Online Apply For Executive QMS & Other Post

Reliance Jio Assam Recruitment 2021 has released a notification for the vacancy 1.Executive QMS; 2.Advisor Voice; 3.JC Digital Repair Specialis . Interested and eligible candidates may apply here . Filling up of the Vacant under office of the Reliance Jio Career 2021, Assam

Reliance Jio Assam Recruitment 2021 Details

1.Name of post : Executive QMS

Function/Business Area : Infrastructure

Location :SCO,Assam,Assam

Job Responsibilities :

Include the changes in quality documents
Version Control of Quality Processes
Engage with internal audit
Preparing misas well as reports of ncs and corrective actions
Collate findings of internal audits

Education Requirement : BE/Diploma in Civil/Electrical/Mech/E&C

Experience Requirement : 3 -5 years

Skills & Competencies :

1. Knowledge about the technologies and tools
2. Vendor management skills
3. Project management skills
4. Leadership skills
5. Interpersonal skills
6. Problem solving skills

2. Name Of post : Advisor Voice

Function/Business Area : Customer Service

Location : Advisor Guwahati_Assamese_2,Guwahati 1 – Ulubari,Assam

Job Responsibilities for Reliance Jio Assam Recruitment 2021
1. Manage all customer interactions as rostered within parameters
2. Demonstrate ownership on calls when contacted by customer
3. Respond to all customers in appropriate tone and language
4. Offer a solution-based approach for all customer interactions
5. Educate the customer at every given possible opportunity
6. Ensure updation of product, system, process and policy knowledge
7. Adhere to rostered timing, scheduled shifts and activities
8. Capture customer details and data relevant to the call or service
9. Resolve customer queries within agreed timelines
10.Manage outbound campaigns as per business requirement
11. Increase, develop and retain customer base through relationship
building and service
12. Follow all contact center policies, procedures, code of conduct and
legislative requirements

Education Requirement : 10 + 2 / Graduation degree in any discipline

Experience Requirement : 6 months – 2 years (Minimum 6 months experience in BPO is mandatory)

Skills & Competencies :
1. Speak local language
2. Basic computer knowledge
3. Problem solving skills
4. Customer focus
5. Technical orientation
6. Attention to detail
7. Service mindse

3.Name of post : JC Digital Repair Specialist C

Function/Business Area : Customer Service

Location : JC DRS Nazira, Nazira, Assam

Job Responsibilities for Reliance Jio Assam Recruitment 2021
1. Interact with customers on handset related issues
2. Troubleshoot handset defects
3. Handle handset related queries
4. Record job entry in Customer Relationship Management portal
5. Upgrade software of handsets
6. Assemble / dismantle smartphones (unibody/duobody)
7. Repair handsets by changing screen, speaker, mic, camera etc
8. Repair handsets by PCB swap, charging connecter replacement etc
9. Deposit of cash collected through service
10. Verify handsets for exchange

Education Requirement : 10+2 / ITI / Diploma, Certification in Device Care (Preferred)

Experience Requirement : 0 – 4 years

Skills & Competencies :
1. Knowledge of spares operations
2. Knowledge of CRM Systems
3. Communication skills
4. Problem Solving skills
5. Handset repair skills
6. Customer Focus

How To Apply For Reliance Jio Assam Recruitment 2021

Those who submitted their online application against the vacancy under the Reliance Jio Assam may follow below mentioned steps to apply online

Scroll down, check Important Link‘s section.
Click on apply link.
Enter Your details as required.
Click on the apply button..

Important Web-Link For Reliance Jio Assam Recruitment 2021

Online Apply For Executive QMS :
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Online Apply For Advisor Voice :
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Online Apply For JC Digital Repair :
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